Service Tickets
Provides users with the critical tools to create tickets and monitor progress in order to improve their organization's workflow. Operators can become more efficient in keeping outstanding tasks out of their queue, rather than have issues slip through the cracks. Managers can readily access the tickets that meet selected criteria and provide transparency to frustrating processes that all too often end with operational bottlenecks. Employee productivity and cost data are easily tracked with visually dynamic reporting tools. Managers will gain the required insight to fill key voids that are preventing their organization from taking the next leap forward. Vendors accept or decline work straight from their email, unanswered requests roll to the next ranked vendor automatically, and recurring work can be scheduled across many locations at once. Vendor check-ins, price sheets, and do-not-exceed limits keep time on site and costs under control.